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Create your own Custom Pet Portait Colored Mug
We are professional artists who love creating unique one of a kind mugs. The process is Simple! Upload your photos, leave us a note and let us do the rest!
Click on the 'Add to cart' button, then checkout, and you will receive your custom drawing via email for approval in a few days. Once approved, we will Ship your mug!
*Photo Requirements: Upload clear & high quality photos, so our artists can draw most accurately.
*Custom Requirements: Add notes for the designer if you want something specific.
*Custom Text/Name(s): Enter text in the notes box next to each image you upload.
* Includes drawing for a single photo with up to 1 subjects (pets) in it. If you have any questions at all, Please get in touch.
Size |
11oz, 15oz, Digital File Only |
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At Cooltiny, we want to provide you with transparency and clarity regarding our shipping process. Please review the following shipping policy information:
Due to the custom nature of our products, it takes time to personalize and create your product
*Processing time:
*Please note that shipping times may be longer during peak holiday seasons
If you have any specific concerns or inquiries, don't hesitate to contact us. Our friendly customer service team is also available to assist you. Please reach out to us at customerhelp.cooltiny@gmail.com.
At Cooltiny, we specialize in creating customized products that are personal and unique to each customer. Due to the customized nature of our products, we have specific policies in place regarding returns, refunds, replacements and cancellations.
Please read the following refund policy carefully.
RETURNS
REFUND OR REPLACEMENT
You may be eligible for a refund or a replacement if:
CANCELLING OR CHANGING ORDERS
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REQUEST A REFUND OR A REPLACEMENT
Please email our customer support team at customerhelp.cooltiny@gmail.com.
Include the following details in your email
REFUND RESOLUTION
Our customer support team will review your request and determine the appropriate resolution, which may include:
Refunds will be processed using the original payment method, and you will receive a confirmation email once the refund has been initiated.
Please note that the processing time for refunds may vary depending on your payment provider.
COMMUNICATION AND UPDATES
CONTACT INFORMATION
If you have any questions or concerns regarding this refund policy, please contact our customer support team at customerhelp.cooltiny@gmail.com